ENTERPRISE SERVICE MANAGEMENT
Drive up productivity and profit in your business
One platform to power your entire field service and facilities management operation
Eliminate unproductive time in the field and back office
Our customers report productivity improvements of 50% to 146%. Read how from Greggs.
Real-time visibility of your operation and performance at every level
Automate your processes for the management of assets, scheduling, engineers, subcontractors, vehicle tracking, inventory, van stock, quotations, sales order processing, compliance and invoicing combined with dynamic real-time monitoring of SLAs and KPIs.
Unparalleled control of costs, margin and profit
Ensure the profitability of your jobs with seamless automated workflows for surveys, job sheets. price checks. invoice data capture and commercial sign-off – with costs, billable rates, discounts and margin automatically applied.
Enterprise connected service management
Aeromark has a full set of APIs for communicating with ERP and back office systems.
The complete, agile solution for service management
You can count on the industry’s smartest service management platform – Aeromark. Exceptionally configurable to your current and future needs, it enables you to continuously improve performance. Your processes are streamlined, operational efficiency optimised, touchpoints minimised, and administration reduced – removing millions of manual processes across facilities management, service management and field service. Nine powerful modules create a single, seamless platform providing agility, visibility and control of all your service business. Each can be deployed in a phased approach to optimise specific operations.
Total visibility and audit trail of assets, servicing, customers, contracts, warranties, inventory, costs and invoicing
Powering a more productive mobile workforce with higher first-time fix-rates, increased revenue per engineer and lower costs
Enable your staff, subcontractors and clients to monitor the performance of their jobs, enduring consistent, real-time information is provided
Increased productivity and revenue per engineer with a new generation of scheduling
Real-time control of van, warehouse, reserved and site stock. Automated van stock management and replenishment
Understand the costs, productivity and profitability of your jobs to know how your business is really performing
Complete visibility of your resources in real-time to ensure your business is operating at optimum efficiency
Commercial Automation
Take control of costs, margin and profit with automated processes for surveys, job costing, quotes, work-in progress, commercial sign-off and invoicing
IOT Remote Monitoring
Powerful, plug and play sensors take your service management system to the next level, delivering continuous automated monitoring of your assets
We have increased the number of service and maintenance jobs each engineer completes from three to more than seven per day, on average. That’s a huge gain in efficiency
Jason O’Neill, National Operations Manager, Greggs
Our experts are on hand to discuss your project
Contact our team to discuss your requirements and arrange a product demonstration to discover how Aeromark’s Service Management software can benefit your business.
Aeromark’s smart Service Management platform transforms the efficiency of service-based businesses. The Aeromark suite, including Service and Asset Management, Optimised Workforce Scheduling, Mobile Apps, GPS tracking, Interactive Portals, and Insight Analytics, provides one of the most comprehensive and powerful Field Service Management solutions available, delivering previously unattainable efficiency and customer experience improvements.
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