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Eliminate unproductive time in the field and back office
Our enterprise customers, such as Greggs, report productivity improvements of 50% to 146%.
Real-time visibility of your operation and performance at every level
Automate your processes for the management of assets, scheduling, engineers, subcontractors, vehicle tracking, inventory, van stock, quotations, sales order processing, compliance and invoicing combined with dynamic real-time monitoring of SLAs and KPIs.
Unparalleled control of costs, margin and profit
Ensure the profitability of your jobs with seamless automated workflows for surveys, job sheets. price checks. invoice data capture and commercial sign-off – with costs, billable rates, discounts and margin automatically applied.
Connect existing service management systems via APIs
Aeromark has a full set of APIs for communicating with ERP and back office systems.
A Complete Solution in One Platform
The Aeromark platform is based on a sophisticated but configurable database structure for storing details such as:
- Sites – whether they are your own or your customers.
- Assets - whether they are equipment, components within the equipment, the room the equipment is in, or an entire building.
- Contracts, Warranties, Quotes, Surveys.
- Service Level Agreements (SLA’s).
- Schedule of Rates (SOR’s).
All tasks, or functions, become part of a workflow and are accessible from the back-office application or remotely through the mobile application and portal solutions.
These workflows are allocated and scheduled from start to completion, creating an audit trail of action and interaction via multiple touchpoints and configurable behaviours.
One platform providing visibility and control of your end-to-end service and facilities management operation.
Visibility and Control
The Platform has an intuitive, easy to use interface. Critical data is rarely more than two clicks away.
The status of jobs is updated in real-time, the integrated GPS tracking confirms arrival/departure and a trail of movement, the job details (with times completed) are shown with any stock usage or parts/order status.
The emerging day can be managed to optimal efficiency with functions such as “find next best job” or "jobs at location or nearby" from the Gannt. Forward planning is managed through the advanced scheduling options.
Enterprise Asset, CAFM, CMMS and Service Management Platform
Service & Asset Management
Total visibility and audit trail of assets, servicing, customers, contracts, warranties, inventory, costs and invoicing
Mobile Field Service Management
Powering a more productive mobile workforce with higher first-time fix-rates, increased revenue per engineer and lower costs
Interactive Portals
Enable your staff, subcontractors and clients to monitor the performance of their jobs, enduring consistent, real-time information is provided
Optimised Workforce Scheduling
Increased productivity and revenue per engineer with a new generation of workforce scheduling
Van Stock and Parts Management
Real-time control of van, warehouse, reserved and site stock. Automated van stock management and replenishment
Insight Analytics
Understand the costs, productivity and profitability of your jobs to know how your business is really performing
Advanced GPS Tracking
Complete visibility of your resources in real-time to ensure your business is operating at optimum efficiency
Commercial Automation
Take control of costs, margin and profit with automated processes for surveys, job costing, quotes, work-in progress, commercial sign-off and invoicing
IOT Remote Monitoring
Powerful, plug and play sensors take your service management system to the next level, delivering continuous automated monitoring of your assets
Industries we work with
Food Retail
Transform the efficiency of shop and restaurant maintenance with a single multisite solution to manage your assets, engineers, and subcontractors. Gain the control and visibility to increase supplier and engineer productivity, extend equipment life, and reduce maintenance costs.
Facilities Management
Specialists in fire safety, security, testing, inspections, cleaning, property maintenance, catering, electrics, HVAC, and refrigeration, can find it challenging to schedule and have visibility of field-based workers. Aeromark ensures the right resource, is in the right place, at the right time.
Fire and Security
Customer contracts, servicing requirements, work schedules, shift patterns, service levels, location tracking and more. From asset management to proactive maintenance and reactive repairs, Aeromark schedules the right engineer and resources to fix the problem, first time.
Gas Maintenance
Increase first-time fix rate. Improve productivity. Increase LGSR compliance. Aeromark reduces customer wait times, expensive repeat callouts, unproductive time, and unnecessary travel, improving your service levels, and customer experience.
HVAC and Refrigeration
Increase first-time fix rates, productivity, and profit, with dramatically improved workforce efficiency, completing more jobs, per engineer, per day. Smart digital workflows improve scheduling, reduce back office administration, and provide real-time control of parts and van stock.
Service and Maintenance
Ensure engineers rapidly respond to customer call outs, easily scheduling the closest and most appropriate resources. Track the exact location of company vehicles, time on site, job status, parts used and more.