Food retail

Transform the efficiency of shop and restaurant maintenance

A single solution to manage your sites' assets, engineers and subcontractors

Service is critical to the success of your business. Even a short period of equipment downtime causes loss of revenue and poor customer experience

Gain the control and visibility to increase supplier and engineer productivity, extend equipment life and reduce maintenance costs.

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More than a service management system

Optimise costs and performance at every level with complete multisite oversite of equipment, work tasks, engineers, and subcontractors.

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More completed jobs, per engineer, per day

Dynamic work scheduling, location tracking, connected workflows and mobile apps, see productivity soar, with processes streamlined, efficiency optimised, and first-time fix rates increased.

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Self-service portals empower shop and restaurant staff

Significantly reduce demand on helpdesk resources, enabling shop staff to create, manage, track, and reschedule maintenance callouts, and keep equipment and premises in optimum condition.

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Integrated remote temperature monitoring

Cut reactive maintenance costs, extend equipment life, and reduce energy consumption. Alleviate work and compliance pressure on staff with automated temperature checks and food safety records.

The most comprehensive Asset Management System

  • A complete multisite asset management system providing a full audit trail of asset location, maintenance costs, overspend and Beyond Economic Repair status
  • QR code asset management ensures you know where every item of equipment is, how much has been spent, parts used, warranties, when last serviced and recurring issues
  • Automatically schedule Planned Preventative Maintenance and resources, extending equipment life and reducing downtime

CUSTOMER STORY

How YO! Sushi provides fast response time to restaurants, more effective asset management and visibility of sub-contractor performance

The most powerful mobile app for service and maintenance engineers

  • Send jobs directly to your engineers and subcontractors mobiles
  • Provides comprehensive access to equipment service history
  • Automatically created job sheets and data capture: photos, time on site, parts used, costs
  • Full online and offline working
  • QR code asset management providing a complete history of maintenance, repairs, parts, costs and BER status

The complete solution for all your service management needs

Key features driving productivity

  • 7 levels of dynamic scheduling from simple drag and drop and map-based to fully automated
  • Automated management of Planned Preventative Maintenance
  • Advanced GPS vehicle tracking ensures least cost routes and status alerts
  • QR code Asset management triggers automated service management workflows
  • Subcontractor and shop portals
  • Automatically created job sheets
  • Quotations
  • Photo capture
  • Time on site, parts used
  • Compliance certification
  • Labour costs and contracted rates
  • Parts and van stock management
  • Integrated remote temperature monitoring
  • Service insight analytics

Find out how Greggs:

  • Increased productivity by 146% 
  • Now complete four extra jobs, per engineer, per day 
  • Lowered subcontractor costs  
  • Reduced travel time between sites 
  • Became a more efficient planning team 
  • Saved an estimated £1million per year 

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Download Greggs Case Study