• WHAT OUR CUSTOMERS SAY
    "Aeromark has dramatically increased the efficiency of our business, improving productivity in the field by 25%.
    Our processes have been optimised, from the initial customer call to final certification and invoice.
    This has improved the management of our customer’s assets, their maintenance and the efficiency of more
    than 400 field-based Service Engineers and Sub-contractors"
    - Operations Director, Market Leader, Security and Fire Solutions

The most comprehensive, real-time facilities and service management suite

Service and Asset Management

Service & Asset
Management

Complete visibility and audit trail of Assets, Contracts, Warranty Rates, Advanced Inventory Control, Automated Planned Servicing, SLA Management, SQR’s, Sub-contractors and more...

Real-time Workforce Scheduling

Real-time Workforce
Scheduling

Routes and schedules optimised to increase efficiency, Live status updates and schedules dynamically adjusted to ensure SLA adherence, drag and drop features

Dynamic Mobile Apps

Dynamic
Mobile Apps

All the tools needed to maximise efficiency and customer satisfaction from issue detection to resolution including service history, job sheets, parts ordering, quotation and billing

GPS Tracking for your workforce

Advanced
GPS Tracking

Complete visibility of vehicles and field staff in real-time. Time and route tracking linked to KPI data

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The best service operations use Aeromark to make game changing improvements to their business

Service and Tech

Service and Maintenance
Ensure that your engineers rapidly respond to customer call outs and easily identify the closest or most available engineer. Additionally track the exact location of your company vehicles, what time they left the depot, what time they are likely to arrive at the customer site and more with the help of Optimatics.

 
Aeromark Domestic Gas Service Solutions

Gas Maintenance
Aeromark Optimatics is a turn-key solution for gas servicing as it increases first time fix rates and maximises utilisation of existing resources. Worcester Bosch, Alhco and Ferroli have all reduced customer waiting times, expensive repeat call outs and unnecessary travel which better enhances the service they provide.

 
Aeromark Facilities Management Service Solutions

Facilities Management
Specialists in fire safety, security, testing and inspections, cleaning, property maintenance, catering, electrics, HVAC, refrigeration and more can find it challenging to schedule and dispatch their field based workers. Companies turn to Aeromark Optimatics to get the right resource to the right place at the right time.

 
Aeromark Heating, Ventilation, Refrigeration and Air Conditioning Service Solutions

HVAC and Refrigeration
Heating, Ventilation, Refrigeration and Air Conditioning companies can find it challenging to manage multiple engineers with the right skill set and parts to fix the job. Aeromark Optimatics streamlines business processes for improved response times and increased productivity.

 
Aeromark ICT Service Solutions

ICT Services
ICT Services are fundamental to the running of your customer’s businesses so ensuring minimal downtime and timely servicing and maintenance is essential. Aeromark work closely with a number of ICT service providers to ensure your excellent reputation remains intact.

 
Fire Square

Fire and Security
Optimatics manages customer contracts, servicing requirements, work schedules, shift patterns, stock management, service levels and more. Optimatics handles everything from Asset Management, inbound calls to report an issue, annual servicing, emergency repairs, scheduling the right engineer to fix the problem first time.

 
Aeromark Food Retail Solutions

Food Retail
Catering equipment, refrigeration equipment, lighting, heating, air conditioning, plumbing, electrics and many more assets can cause servicing to be a nightmare. Companies turn to Aeromark Optimatics because we help take the stress out of managing the workforce that takes care of your retail outlet. 

Request a Demo

 

 

Phone Aeromark today
on 0345 330 5757

Contact Us

 

Service Management News

Blog

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    Don’t add engineers add efficiency Top quality and reliable service engineers are the foundation of the success of any service company and with increasing emphasis being put on Customer Experience (CX) it has become even more important to attract and retain good people. But, this…
  • Promise Time technology ensures the Customer Experience (CX) is king
    Promise Time technology ensures the Customer Experience (CX) is king Q: What is the very best form of customer experience? A: Doing what you say you are going to do at the time you say you will do it. Whether in a commercial or domestic environment people are busy and if…