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WHAT OUR CUSTOMERS SAY"Aeromark has dramatically increased the efficiency of our business, improving productivity in the field by 25%.
Our processes have been optimised, from the initial customer call to final certification and invoice.
This has improved the management of our customer’s assets, their maintenance and the efficiency of more
than 400 field-based Service Engineers and Sub-contractors"- Operations Director, Market Leader, Security and Fire Solutions
The most comprehensive, real-time facilities and service management suite
The best service operations use Aeromark to make game changing improvements to their business
Service and Maintenance
Ensure that your engineers rapidly respond to customer call outs and easily identify the closest or most available engineer. Additionally track the exact location of your company vehicles, what time they left the depot, what time they are likely to arrive at the customer site and more with the help of Optimatics.
Gas Maintenance
Aeromark Optimatics is a turn-key solution for gas servicing as it increases first time fix rates and maximises utilisation of existing resources. Worcester Bosch, Alhco and Ferroli have all reduced customer waiting times, expensive repeat call outs and unnecessary travel which better enhances the service they provide.
Facilities Management
Specialists in fire safety, security, testing and inspections, cleaning, property maintenance, catering, electrics, HVAC, refrigeration and more can find it challenging to schedule and dispatch their field based workers. Companies turn to Aeromark Optimatics to get the right resource to the right place at the right time.
HVAC and Refrigeration
Heating, Ventilation, Refrigeration and Air Conditioning companies can find it challenging to manage multiple engineers with the right skill set and parts to fix the job. Aeromark Optimatics streamlines business processes for improved response times and increased productivity.
Fire and Security
Optimatics manages customer contracts, servicing requirements, work schedules, shift patterns, stock management, service levels and more. Optimatics handles everything from Asset Management, inbound calls to report an issue, annual servicing, emergency repairs, scheduling the right engineer to fix the problem first time.
Food Retail
Catering equipment, refrigeration equipment, lighting, heating, air conditioning, plumbing, electrics and many more assets can cause servicing to be a nightmare. Companies turn to Aeromark Optimatics because we help take the stress out of managing the workforce that takes care of your retail outlet.
Service Management News
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Flowrite Services Increases Field Service Efficiency 50% with Aeromark
Automated processes control costs and margin, while increasing productivity by 50% Flowrite Services Ltd, one of the UK’s leading national refrigeration and air conditioning specialists, with more than 100 engineers nationwide, have achieved efficiency improvements of more than 50% in… -
Greggs increases the efficiency of its Shop Maintenance service using Aeromark
Real-time service management platform drives 146 per cent productivity improvement with four extra jobs completed, per engineer, per day on average UK, Bedford, September ’19 - Greggs, one of the UK’s leading food-on-the-go-retailers, has reported productivity improvements of 146% in…
Blog
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Field Service Profit or Loss?
If your company’s operational processes are unnecessarily cumbersome, your customers will experience the negative impact. Poor productivity will be a problem that reduces your ability to serve your customers and increase your profit. No company can purport to deliver the… -
New eBook: Transforming Service Management for HVACR companies
It’s a tough environment for service companies. Winners pay close attention to operational detail, using the best technology to their advantage. This eBook explains how Aeromark’s real-time service management platform boosts revenue; achieving higher first-time fix-rates, increased productivity, lower costs…