SECOM increases productivity by 25% with Aeromark Service Management Software

SECOM PLC | Automated Service Management Software

“Aeromark’s service management software has dramatically increased the efficiency of our business, improving productivity in the field by 25%. Our processes have been optimised all the way from the initial customer call to final certification and invoice. This has improved the management of our customer’s assets, their maintenance and the efficiency of our 400 field-based Service Engineers and Sub-contractors”

Paul Weaver, Operations Director at SECOM

Aeromark’s SaaS cloud-based service management software combines, in a single, seamlessly integrated system:

 cog-iconAsset and Contract management
Total visibility and audit trail of assets, servicing, customers, contracts, warranties, inventory, costs and invoicing.

gantt-greenOptimised Workforce Scheduling
Increased productivity and revenue per engineer with a new generation of scheduling

workflow-iconMobile field service management
Powering a more productive mobile workforce with higher first-time fix rates, increased revenue per engineer and lower costs

data-iconAdvanced GPS Tracking
Complete visibility of SECOMs resources in real-time to ensure the business is operating at optimum efficiency

spanner-icon-1Van Stock and Parts Management
Real-time control of van, warehouse, reserved and site stock. Automated van stock management and replenishment

portal-iconInteractive Online Portals
Enable SECOM staff, subcontractors and clients to monitor the performance of their jobs, ensuring consistent, real-time information is provided

productive-iconInsight Analytics
Understand the costs, productivity and profitability of your jobs to know how your business is really performing

“We are already seeing the benefits for ourselves and our customers. Aeromark and our internal team have worked extremely well together and delivered the project efficiently and on time which has enabled us to progress quicker than expected. Our partnership has worked exceptionally well, and I look forward to the next phase”

Paul Weaver, Operations Director, SECOM

“We are delighted that SECOM have achieved results over and above the outcomes they were predicting. They have embraced our technology and excelled in working with us to form a true technology partnership.” Roger Marks, Managing Director, Aeromark