MOBILE FIELD SERVICE MANAGEMENT

Powering a more efficient mobile workforce

The most powerful mobile app available for field service

Managing the most complex business processes

Configured for compliance, certification and completions, Aeromark offers the ultimate in workflow flexibility to give you an app tailored to your exact requirements no matter how complex

Eliminates all service-related paperwork

Field Service is streamlined end-to-end, providing complete visibility and audit trail, from job survey to invoice. Engineers are guided through each step of their jobs, with real-time access to information at every stage

Highest first-time fix rates

Our customers deliver the highest first-time fix rates with dramatically increased productivity and lower costs

ARCUS

40% productivity increase, 50% reduction in touchpoints

FLOWRITE

50% productivity increase, driving up profit

At your engineers' fingertips

  • Easy and intuitive application. Online and offline working
  • Work history, asset tracking, parts orders
  • Automatically created job sheets compliance certification, quotes photo capture, time on site, parts used, rates and customer signature
  • Photo, video and document attachments
  • Invoice as soon as job complete
  • Eliminates all service-related paperwork

 

Survey & Quote

Aeromark’s Survey workflow enables engineers to quickly and easily compile comprehensive survey of the job which can automatically produce a bill of materials, quotation, automatically price-checked parts. labour rates, and add additional labour resources required.

Via their tablets, engineers compile a photographic record of key property information such as location of equipment and any issues on site. This forms part of the installation record and audit trail to provide a full understanding of what is involved.

This information triggers an accurate quotation which is emailed to the customer and when accepted, a fixing list and Bill of Materials (BOM) are automatically raised on the system.

Automatically created job sheets

  • Job sheets are automatically created onsite including photo capture, time on site, parts used, rates and customer signature
  • This forms part of the service record and audit trail and facilitates your invoice process

Parts management

Should additional parts be required to complete the maintenance or repair, engineers can access supplier parts lists and initiate inventory orders.  Once the job is completed it passes to a commercial queue for review, or is automatically processed for approval and billing.  Productivity improvements are immediate and continually optimised.

Seamless Automated Processes

  • Surveys
  • Job costing
  • Quotations
  • Bill of materials
  • Compliance documentation
  • Commercial sign-off
  • Invoicing

 

Today, thanks to Aeromark, Flowrite has one of the highest first-time fix rates in the industry. The system provides all the information required, including site history, to ensure engineers have the right details, every time. This results in greater efficiency, accurate parts ordering and better first-time fix-rates; even the job sheets are created in real-time and are emailed as the engineer leaves the job.

Dan Hudson, Operations Director, Flowrite

CUSTOMER STORY

Flowrite achieves 50 per cent productivity improvement with Aeromark’s Service Management software

We identified Aeromark being the transformational product we were looking for to prepare us for growth in the next 10 years

Swale Heating

Our experts are on hand to discuss your project

Contact our team to discuss your requirements and arrange a product demonstration to discover how Aeromark’s Service Management software can benefit your business.

Call: +44 (0)345 330 5757

Aeromark Communications Ltd
Manton Lane
Bedford
MK41 7TL
Tel.: 0345 330 5757
Email: info@aeromark.co.uk
Aeromark’s smart Service Management platform transforms the efficiency of service-based businesses. The Aeromark suite, including Service and Asset Management, Optimised Workforce Scheduling, Mobile Apps, GPS tracking, Interactive Portals, and Insight Analytics, provides one of the most comprehensive and powerful Field Service Management solutions available, delivering previously unattainable efficiency and customer experience improvements.

       

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© Aeromark Communications LTD – Registered in England and Wales No. 2304681 – Registered Office: Manton Lane, Bedford, MK41 7TL