Aeromark, the developer of the Optimatics service management solution, has been selected by YO! Sushi to provide a single integrated system for facilities and asset management.
Growing from a London-only sushi brand to an international iconic success with more than 70 restaurants worldwide, YO! Sushi serves more than 5 million customers a year throughout the UK and across the globe.
Mike Bonaker, Facilities Manager for YO! Sushi comments
Our restaurant concept is simple; take a seat, select the Japanese inspired dishes you’d like from the moving conveyor belt in front of you or order hot food from a YO! Sushi team member, eat and enjoy, then pay for the food you’ve eaten. Keeping the restaurant equipment and facilities running smoothly however isn’t quite as simple and we looked to technology for a solution.
Key to restaurant efficiency and happy customers is the smooth operation of the vast range of appliances and equipment used throughout the restaurants, such as fridges, freezers and cookers, air conditioning units and lighting and the focal point of the restaurant, the conveyor belt. YO! Sushi employs a range of service and facilities management contractors to maintain these assets and managing the mixture of planned and reactive maintenance across a range of suppliers was proving to be very time intensive.
YO! Sushi went out to the market looking for a system that would improve the manageability and the visibility of its assets, its subcontractors and its planned and reactive maintenance and servicing.
We selected Optimatics from Aeromark as it provides a single system to manage our assets, our facilities and our contractors. This will enable us to provide faster response times to our restaurants and will give us greater visibility of subcontractor performance, helping us to identify areas for improvement and efficiency gains. One immediate reduction will be in our management time and the associated administration, both of which will reduce considerably, Bonaker concluded.
Roger Marks, Managing Director for Aeromark stated
I’m delighted that YO! Sushi has chosen to deploy Optimatics. The interoperability across all of their sites and with their sub contractors will provide powerful visibility that will enable YO! Sushi to make rapid improvements to their facilities and service management functions. We look forward to working with YO! Sushi as the business rolls out Optimatics over the coming months.