August 2016: Arcus FM, the leading facilities management and service provider has successfully deployed Aeromark’s Mobile Document Manager Technology and reported immediate return on investment from day one of implementation.
Document Manager, which is an add-on module for Aeromark’s Optimatics Software product, has transformed the way Arcus conform with health and safety requirements, as management teams have complete control over all documentation such as health and safety manuals, operating procedures, product manuals and more.
“Our previous paper based system was reliant on manual input from field teams, which resulted in a considerable amount of lost time in the field, as documents were not up to date or often misplaced in engineers vans. We needed a system where engineers could quickly access documents on the move and approve automatically”, said Parag Gogate, Head of Programme Management.
Aeromark’s Document Manager is designed for document libraries, accessible by skill set with full change control, allowing administrators to review, approve, modify and distribute documents to the mobile workforce via their mobile device. “This system ensures the most up to date documents are shared across the company; which results in greater efficiency, increased productivity and job satisfaction as technicians are now confident that they have read the correct document”, said Parag.
“We find this systematic approach to operating much easier and can effortlessly comply with business processes and health and safety requirements as we now have the ability to undertake a number of checks and if a particular technician hasn’t read a new document, they will not be allowed to proceed until they have. Furthermore this has negated the need to have printed documents and folders on technician vans resulting in cost savings and effort to get them printed and made available”, said Sam Holmes, HSQE Director.
‘‘Aeromark have been really open to working with our needs as a business and have helped us unravel ideas and concepts into workable solutions. We continue to work with them to further develop our dynamic risk assessment process which will enable us to have a solution that integrates operations and safety in a way that doesn’t hinder productivity but ensures consideration of safety is at the core of everything our people do. This can only result in safer working environment for our Colleagues and our Customers’, said Parag.
Arcus FM’s investment in Document Manager has been essential to the efficiency of their service operations which enable the company to improve the service provided to their customers and the data given to their colleagues.
Aeromark is at the forefront of Service and Asset management, Scheduling, Mobile App and GPS tracking innovation since 1990.
Optimatics, is Aeromark’s smarter Service Management Software designed specifically for service based businesses, to make managing a field based workforce as effective as possible. Optimatics comprises four individual modules; Service and Asset Management, Workforce Scheduling, Mobile Apps and GPS tracking. The four modules can be used independently in conjunction with existing systems or used as a whole where they are seamlessly integrated together.
Combined, the Optimatics modules provide one of the most powerful Service Management solutions available, delivering previously unattainable process improvements that enables businesses to make game changing decisions and achieve optimum efficiency.
Specialists in fire safety, security, testing and inspections, cleaning, property maintenance, catering, electrics, HVAC, refrigeration and more can find it challenging to schedule and dispatch their field based workers. Choosing the right facilities management software is vital to improve business efficiency and service levels. Companies turn to Aeromark Optimatics to get the right resource to the right place at the right time.
Aeromark work with some of the world’s leading Facilities Management companies to maximise the utilisation of existing resources. By streamlining your processes, increasing visibility of your resources, removing unnecessary paperwork and intelligently scheduling your field based workforce, Aeromark Optimatics can increase your productivity by up to 40%.
Used by planning teams all over the UK to schedule and dispatch tens of thousands of facilities workers on a daily basis, Aeromark maximises the utilisation of your existing resources, reducing waste and helping your business remain competitive.
Optimatics is designed to ensure that you get the right resource to the right place at the right time, relaying data regarding inspections in real-time and reducing the penalties faced by businesses in the facilities sector resulting in an increase in service levels.
Our software modules can also be integrated with your existing systems to help you achieve more.