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Real-time service management platform drives 146 per cent productivity improvement with four extra jobs completed, per engineer, per day on average UK, Bedford, September ’19 - Greggs, one of the UK’s leading food-on-the-go-retailers, has reported productivity improvements of 146% in its delivery of Shop maintenance service as a result of…
UCC Coffee delivers exceptional service and first-time fix-rates using smart-tech UK, Bedford, August ’19 – UCC Coffee, the leading total coffee solution provider, is using Aeromark’s real-time multi-lingual Service Management platform to deliver fast, effective service to its customers.  The company provides a market leading Total Coffee Solution to some…
We’re delighted to announce that Aeromark has been independently audited and certified to the Cyber Essentials Plus standard – the certification scheme setup by the National Cyber Security Centre (Part of GCHQ). Aeromark adheres to best practice for data protection, quality management and security management. Cyber Essentials plus is added…
SECOM PLC, the global provider of tailored Security solutions, has achieved a 25% productivity improvement, in just six months, by using Aeromark’s real-time, automated Service Management Platform as part of its strategic investment to optimise its entire service operation. Aeromark’s market leading software now handles every aspect of SECOM’s service business…
SECOM Plc, one of the world’s leading electronic security companies operating in 22 countries with a workforce of over 800 based in the UK, have replaced its operational software with Aeromark Optimatics. With a significant growth in recent years, SECOM Plc has become one of the largest security suppliers for…
Thursday, 27 September 2018 11:18

PRESS RELEASE: Aeromark service level software

Aeromark have reached the next tier of service excellence with the launch of an advanced software feature called “Promise Time”. Aeromark understands that service orientated business’ run to strict Service Level Agreements (SLA), whether in a B2B or B2C environment and that SLA stipulates the contractual level of service adherence.…
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