Whatever Your Industry Sector our Software will Streamline Operations

Whatever Your Industry Sector our Software will Streamline Operations

Aeromark specialise in delivering increased productivity and reduced costs by ensuring that your mobile workforce is utilised to maximum effect. Our technology gives you increased visibility of all of your resources, your customer jobs and their current status, enabling effective management of your business activities.

Aeromark specialise in delivering increased productivity and reduced costs by ensuring that your mobile workforce is utilised to maximum effect. Our technology gives you increased visibility of all of your resources, your customer jobs and their current status, enabling effective management of your business activities.

Managing your field service workforce, planning installations, maintenance of assets, controlling costs all while providing a high level of customer satisfaction can be an uphill battle.

Aeromark have been helping the Fire and Security sector to ensure your customers receive a professional service in which they can rely on, for all planned and reactive maintenance.

Aeromark Optimatics is the first choice for the fire and security sector to allow effectively manage customer contracts, servicing requirements, work schedules, shift patterns, stock management, service levels and more.

Optimatics handles everything from Asset Management, inbound calls to report an issue, annual servicing, emergency repairs, scheduling the right engineer to fix the problem first time, real-time updates from the field and management information.

Designed to increase visibility of your workforce, the dynamic Mobile Apps integrated into Optimatics are designed to automate data capture relating to time and attendance, risk assessments, asset checks, customer sign off and more. Customised workflows specific to your company needs allow for greatly improved efficiency and productivity.

Working closely with customers such as Kings Security, the system has help reduce operational costs, enabling a quicker service delivery and allow Kings engineers to complete a average of 1 more job per day.

...We can now see outstanding jobs at the site, or within a radius, improving our planning and boosting efficiency as we deliver an excellent service to our customers.

Kerrell Cronly, Service Manager at Kings.

 

Get the right resource to the right job with the right skills and parts to fix the job with Optimatics.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for increased visibility and scheduling dedicated to your facilities management.

 

Heating, Ventilation, Refrigeration and Air Conditioning companies can find it challenging to manage multiple engineers with the right skill set and parts to fix the job. Aeromark Optimatics streamlines business processes for improved response times and increased productivity.

Heating Ventilation Refrigeration and Air Conditioning (HVAC / HVRAC)

Managing multiple engineers with numerous skill sets and responding quickly to service requests is a huge challenge for heating, ventilation, refrigeration and air conditioning companies that more businesses are looking for a solution to manage the workload as easy as possible.

Aeromark Optimatics has been implemented by many businesses such as Flowrite who have seen an increased operations efficiency and a boost in productivity.

Aeromark Optimatics enables your HVRAC engineers to increase productivity by streamlining your business processes. Eliminating unnecessary time consuming tasks from their day frees them up to respond to customer service requests quickly and spend more billable time in the field. Your improved response times will have a positive impact on the customer experience your engineers deliver and encourage repeat business and referrals.

Optimatics will help your business effectively manage customer contracts, servicing requirements, work schedules, shift patterns, stock management, service levels and more. Make sure you’re maximising the utilisation of your field based engineers and get the right resource to the right job with the right skills and parts to fix the job.        

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your heating, ventilation, refrigeration, and air conditioning.

Our software modules can also be integrated with your existing systems to help you achieve more.

Accurately monitor and effectively manage your fleet of delivery vehicles. Optimatics can identify how to reduce delivery times, ensure that delivery routes are both time and fuel efficient and reduce vehicle downtime. It also enables you to monitor and action speeding drivers.

Aeromark have specialist modules for responsible in cab communication, driver performance monitoring and feedback, PTO monitoring and more. Proven to deliver the very best in protection for your fleet and staff. Aeromark solutions help you to tackle the rising costs of fuel, adhere to driving legislation and actively manage your duty of care responsibilities.

Automate your time and attendance processes using accurate GPS Tracking data direct from your fleet and save your business time and money.

Aeromark increases your customer service levels ensuring that you retain your existing customers and win new business by improving your response rates using a variety of route optimisation tools.

Adopted by planning teams throughout the UK, Aeromark’s single platform, agile software maximises the utilisation of a company’s resources on a daily basis.

The software is designed to be completely flexible in order to fit perfectly with your business processes. Whether your business deals with planned jobs, reactive jobs or a mixture of both Aeromark can ensure that you are operating as efficiently as possible, getting the right resource with the right parts to the right place at the right time.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your fleet management.

Our software modules can also be integrated with your existing systems to help you achieve more.

Ensure that your engineers rapidly respond to customer call outs and easily identify the closest or most available engineer. Additionally track the exact location of your company vehicles, what time they left the depot, what time they are likely to arrive at the customer site, when they arrived and how long they were there with the help of Aeromark Technology.

Aeromark specialise in delivering increased productivity and reduced costs by ensuring that your mobile workforce is utilised to maximum effect. Our technology gives you increased visibility of all of your resources, your customer jobs and their current status, enabling effective management of your business activities. Aeromark offer support throughout every stage of your client’s service request, from initial call right through to invoicing.

As customers become more demanding it is essential for businesses to tailor their service and increase first time fix rates and Aeromark offer support in achieving that, however don’t just take our word for it.

Our single platform integrated software is used by planning teams all over the UK to schedule and dispatch tens of thousands of engineers, sales personnel, drivers and other mobile workers on a daily basis. We work with some of the largest field based teams in the world to assist with both planned and reactive work in order to ensure that they are getting the right resource to the right place at the right time.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your service and maintenance.

Our software modules can also be integrated with your existing systems to help you achieve more.

ICT Services are fundamental to the running of your customer’s businesses so ensuring minimal downtime and timely servicing and maintenance is essential. Aeromark work closely with a number of ICT service providers to ensure your excellent reputation remains intact.

Planned and reactive ICT maintenance can be a logistical nightmare for your planners especially when you factor in skill sets, parts, SLA’s etc. Aeromark technology assists in ensuring that you maximise the utilisation of your existing resources. Simply by increasing the efficiency of your scheduling you can reduce travel, reduce waiting times and increase your productivity by ensuring you get the right resource to the right place at the right time.

ICT Services are fundamental to the running of your customer’s businesses so ensuring minimal downtime and timely servicing and maintenance is essential to ensuring your excellent reputation remains intact.

Aeromark work closely with a number of ICT service providers, such as Lantec, M2, Capita, Phoenix and Daisy.        

We invest the time necessary in order to get to know your business and the needs of your customers in order to deliver a solution that perfectly matches your business processes, reduces waste and delivers a significant return on investment.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your ICT servicing.

Our software modules can also be integrated with your existing systems to help you achieve more.

Industry Pain Points Solved by Optimatics

Poor Compliance


Better scheduling of engineers means more jobs per day. This in turn means much improved capacity utilisation and increased compliance

Lack of Access


Improved communication with Tenant by SMS reduces lack of access to proprerties and our Mobile Apps provide proof of attendance via photos

 

LGSR accuracy


Having to check and correct Certificates creates increased admin time. The industry average for accuracy is 70%, with the tight workflow control offered by Optimatics we are able to increase this to over 99%

Identifying the right part


Identifying the right part first time is crucial. Optimatics assists your engineers by having a knowledge base of GC numbers common faults and the added integration of Infomill exploded diagrams

 

Ordering Parts


The innovative Smarter parts integration checks van stock levels and Wolseley branches in real-time to ensure the correct part can be supplied

Control of parts costs


Ordering expensive parts such as PCB controllers where they aren't needed is reduced by implementing our solution.

 

Service Levels + Better visibility = Improved SLA


Aeromark Optimatics is a turn-key solution for gas servicing as it increases first time fix rates and maximises utilisation of existing resources. Saltire and Swale have all reduced customer waiting times, expensive repeat call outs and unnecessary travel which better enhances the service they provide.

Working closely with customers such as Saltire and Ferroli has shaped Aeromark’s dynamic service management modules into a turn-key solution for gas servicing.

By monitoring and managing the end-to-end business process from the initial call out to completing risk assessments onsite, from replacing parts under warranty to issuing Landlord's Gas Safety Record (LGSR) which is commonly known and recognised by the CORGI printing reference CP12, managing void cycles right through to invoicing, Aeromark helps you to reduce unnecessary waste, increase first time fix rates and maximise utilisation of existing resources.


Gas CP12 Certificate

Tried and tested gas industry service management tools

Support your team

Gas servicing sector solutions


Whether you’re dealing with planned or emergency call outs Aeromark Optimatics will ensure that you send the right engineer, with the right skills and parts to the right job every time. Reducing customer waiting times, reducing expensive repeat call outs and unnecessary travel.

Given the nature of the hours of work for many engineers in the gas servicing industry Aeromark Optimatics ensures that you are proactively adhering to your duty of care responsibilities as an employer.

Instantly improve communication with your customers by being able to offer up to the minute information on the status of their service or emergency call, from engineer ETA to warranty information, parts ordered to invoice details. Upon completion of a job Aeromark Optimatics offers a full audit history of the call out as well as any previous call outs or contact history.

Aeromark Optimatics was designed to evolve alongside our customers and in line with the changing demand of their customers. By developing the modules to enable full integration with existing back office systems and to allow changes to be made quickly and easily the solution assists gas servicing companies to offer an outstanding level of service whilst keeping costs down.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your gas servicing.

Our software modules can also be integrated with your existing systems to help you achieve more. 

Aeromark smarter service management software helps improve your service levels

Heating, Ventilation, Refrigeration and Air Conditioning companies can find it challenging to manage multiple engineers with the right skill set and parts to fix the job. Aeromark Optimatics streamlines business processes for improved response times and increased productivity.

Managing multiple engineers with numerous skill sets and responding quickly to service requests is a huge challenge for heating, ventilation, refrigeration and air conditioning companies that more businesses are looking for a solution to manage the workload as easy as possible.

Aeromark Optimatics enables your HVAC / HVRAC engineers to increase productivity by streamlining your business processes. Eliminating unnecessary time consuming tasks from their day frees them up to respond to customer service requests quickly and spend more billable time in the field. Your improved response times will have a positive impact on the customer experience your engineers deliver and encourage repeat business and referrals.

Optimatics will help your business effectively manage customer contracts, servicing requirements, work schedules, shift patterns, stock management, service levels and more. Make sure you’re maximising the utilisation of your field based engineers and get the right resource to the right job with the right skills and parts to fix the job.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your heating, ventilation, refrigeration, and air conditioning.

Our software modules can also be integrated with your existing systems to help you achieve more.

Catering equipment, refrigeration equipment, lighting, heating, air conditioning, plumbing, electrics and many more assets can cause servicing to be a nightmare. Companies turn to Aeromark Optimatics because we help take the stress out of managing the workforce that takes care of your retail outlet.

Operating efficiently within an industry as competitive as the food retail industry requires excellent Field Service Management. Aeromark have been helping food retail companies maximise the use of their field based teams, to ensure that their stores continue to be able to deliver an excellent service, around the clock for many years.

Optimatics handles everything from Asset Management, inbound calls to report an issue in a store, annual servicing, emergency repairs, scheduling the right engineer to fix the problem first time, real-time updates from the field and management information.

Retailers can now instantly track where engineers are located and quickly identify which is the nearest person to a job. This has resulted in improved productivity and efficiency which in turn enables you to offer better services to your customers.

Optimatics provides you with a full audit of every single asset, customer and job in a single system allowing you to complete real-time reports on performance or historical reports to help improve your operations. Our software gives you the visibility you need to pro-actively manage seasonal demand within the industry and respond rapidly to emergency events. By ensuring your business is prepared for every eventuality you can deliver an excellent service first time, every time.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for a more effective mobile workforce dedicated to your food retail outlets.

Our software modules can also be integrated with your existing systems to help you achieve more.

For more information about Property & Asset Management for Food Retail - Click on the SlideShare below:

Specialists in fire safety, security, testing and inspections, cleaning, property maintenance, catering, electrics, HVAC, refrigeration and more can find it challenging to schedule and dispatch their field based workers. Choosing the right facilities management software is vital to improve business efficiency and service levels. Companies turn to Aeromark Optimatics to get the right resource to the right place at the right time.                     

Aeromark work with some of the world’s leading Facilities Management companies to maximise the utilisation of existing resources. By streamlining your processes, increasing visibility of your resources, removing unnecessary paperwork and intelligently scheduling your field based workforce, Aeromark Optimatics can increase your productivity by up to 40%.

Used by planning teams all over the UK to schedule and dispatch tens of thousands of facilities workers on a daily basis, Aeromark maximises the utilisation of your existing resources, reducing waste and helping your business remain competitive.

Optimatics is designed to ensure that you get the right resource to the right place at the right time, relaying data regarding inspections in real-time and reducing the penalties faced by businesses in the facilities sector resulting in an increase in service levels.

Ask us about Asset Management, Service Management, Workforce Scheduling, Mobile Apps and GPS Tracking for increased visibility and scheduling dedicated to your facilities management.

Our software modules can also be integrated with your existing systems to help you achieve more.

  • About this blog

    Aeromark is a leading European tech company specialising in intelligent real-time platforms for Facilities and Field Service Management.

    This blog is dedicated to sharing the latest views on trends and best practices covering service efficiency, real time automation, Smart monitoring, digital transformation, Internet of Things and more.

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