ISO27001, ISO22301, ISO9001 logos

Click a link to our ISO blog

The Aeromark Blog

Industry news and latest posts by Aeromark.

Tuesday, 18 September 2018 12:15

Aeromark charity Bake Sale Featured

The Great British Bake Off is back on our screens and in true bake-off style here at Aeromark we wanted to embrace our hidden talents.

On September the 17th Charlotte and Lizzy held a homemade bake sale in aid of Alzheimer’s Society. Many members of our team contributed to the sale by creating different delicious bakes, which were later sold for a small donation amongst the team. Once we were all too full to eat anymore the girls gathered the unbought cakes and donated them to the Kings Arms Project, a local homeless shelter in Bedford, so that no goodies went to waste.

Here at Aeromark we like to not only help one another but help our local community and charities close to our hearts.


Our team are raising money and awareness for Alzheimer Society by taking part in the 8km Memory Walk challenge. Alzheimer Society is a charity that many of our team feel passionately about, which is why we have come together to help such an amazing charity.  

Around 225,000 people develop dementia every year – that's the equivalent to one person every three minutes. Alzheimer Society provide information and support, fund further research and create lasting change for people affected by dementia.

Lizzy, Laura, Anna, Anita and Charlotte will walk the 8km on 23rd September at Bedford Memory Walk, Everard Meadow and Embankment. We are all supporting our ladies with their selfless fundraising through Just Giving and hope they raise the target they have set themselves.



Wednesday, 14 February 2018 10:22

Property & Asset Management for Food Retail

Slideshare Header


Controlling maintenance costs, minimising asset downtime, managing contractors and maintenance costs can be difficult and time consuming.

Aeromark Optimatics provides an end to end solution for Property & Asset Management reducing maintenance costs, ensuring both planned and reactive tasks are completed efficiently and cost efficiently.

Aeromark optimatics puts you in control!

Watch the video


Aeromark Optimatics enable our customers to effectively manage their business operation and therefore provide exceptional service to their customers.

Optimatics provides you with a full audit of every single asset, customer and job in a single system allowing your business to complete real-time reports on performance or historical reports to help improve your operations.





Aeromark have been helping food retail companies maximise the use of their subcontractors and direct employees. This ensures that stores continue to be able to deliver excellent service and increased customer satisfaction.


  • Planned maintenance schedule stored in the system and updates dynamically
  • Ensuring PPMs are never missed and completed at an optimum time


  • Update asset database
  • Report on cost BER
  • Improve first-time fix


Aeromark Optimatics is one of very few Service & Asset Management solutions that operate on a single platform; despite the claims of many providers.

  • Improved the management of facilities
  • Maximise assets productivity
  • Total cost control
  • Complete visibility of contractors’ performance
  • Taking your costs straight from the bottom line
  • Improved customer service level

Aeromark Helps Businesses Achieve Optimal Business Efficiency!

Customer Case Study - YO! Sushi

171fc14b49a79ea979710de5b3402b30 XL

YO! Sushi recognised they needed to improve the management of its facilities, assets and service supply chain for planned and reactive maintenance.
Aeromark offered a single bespoke solution and within three months the system was deployed, instantly saving the restaurants management time and associated administration when allocating a job to subcontractors.

Benefits at a glance:

  • Manage 70 restaurants on Aeromark Optimatics platform
  • Complete audit trail of contractors’ performance
  • Three month Immediate Return on Investment
  • Streamline work procedures
  • Lower administration cost

Customer Case Study - Greggs

Greggs Aeromark Case Study

Greggs recognised improvements were needed to their shop Service & Asset Management system to allow them to use their own service engineers and outsourced service supply chain more efficiently.
Since the deployment of Aeromark Optimatics system, Greggs real-time closure of planned and reactive jobs has improved through engineers data capture via effective workflows when allocating a job to subcontractors.

Benefits at a glance:

  • Manage the complete service chain
  • 60% increase in productivity
  • Full visibility reactive jobs and PPM
  • Delivers quantifiable savings
  • Own resources productivity increase from 3.5 to 5.5 completed jobs per day and per engineer

Flowrite Services Ltd prides itself on utilising the latest technology to deliver all of its services to our customers. We strive to be industry-leading in inventing ways in which our service delivery teams can be deliver their works more efficiently and with greater customer focus.
The continuous improvement of our services is so important to Flowrite that we have made significant investment in it and dedicated a division of the company specifically to leading the way in the different technologies across air conditioning and refrigeration.

Aeromark is one of Flowrite’s greatest assets – it provides the foundations of our service delivery to our customers; from the initial call all the way through to final invoicing.
Each of our client’s site assets is individually logged onto our Aeromark system. This means that each item of equipment which we service on site has a full history of works carried out, age, warranty monitor, cost and spend and unaccepted quotations logged against the item. This history facilitates stricter cost controls, reduction in breakdowns and bespoke reporting, such as gas usage.
Aeromark follows the service from original report to our helpdesk through to final completion and invoicing, showing a full path of actions along the way. The history is integrated with the engineer’s PDA so they have full information prior to attending of what has occurred previously.

Customer portal

Each of our customers are provided with their own bespoke portal which enables them to track all the activities on their portfolio. This gives them the ability to monitor the performance of their contracts at every level; from stock management, mileage and fuel consumption through to individual reporting on each asset and overall budgetary cost control. We are constantly improving these portals to meet customer’s specific process requests and requirements of each site.
The package can be integrated with our customer’s own helpdesk package giving a seamless update of the job’s progress whilst the engineer is still on site.
As a single point of information it has the facility to report on each of our service performance areas and is therefore an ideal tool for dynamic monitoring of contract KPIs and SLAs.

Scheduling expertise

One of the things that sits our service above our competition is our dynamic scheduling portal. It allows for a slicker service by instantaneously communicating the tasks requirements to our engineer through his handheld PDA unit as soon as it is logged through Aeromark by our helpdesk – taking the paperwork out of scheduling.
The scheduler suggests the nearest available engineers with the correct skills for the task and then provides a list to highlight those who can provide promptest attendance.
All of Flowrite’s service partners and customers also have access to Aeromark’s system ensuring consistent and real-time information is provided. Through this facility we can embed our core behaviours of trust and visibility within the business from the start of each engineering task.

Overnight van stock replenishing

Flowrite have an agreement in place with our suppliers to restock our team’s vans overnight straight to the back of their vehicles. The van’s stock levels are monitored through our Aeromark system and are automatically ordered when quantities drop below an agreed threshold. This means that our company’s vans are never without the critical stock required to enable our engineers to resolve any routine service issues as rapidly as possible. In addition our specialist parts can also be delivered overnight allowing for a speedy resolution to less common breakdowns.

Page 1 of 7