The Aeromark Blog

Rapidly advancing service management technology is transforming the way field service and facilities management companies operate; delivering optimum efficiency, reduced operating costs and providing real-time visibility across the business. Productivity benefits from new technology can be dramatic; between 25-60% is not unrealistic in a short space of time.  So many…
Wednesday, 20 March 2019 12:48

Don’t add engineers add efficiency

Top quality and reliable service engineers are the foundation of the success of any service company and with increasing emphasis being put on Customer Experience (CX) it has become even more important to attract and retain good people. But, this is getting more difficult as high employment levels drive up…
Q: What is the very best form of customer experience? A: Doing what you say you are going to do at the time you say you will do it. Whether in a commercial or domestic environment people are busy and if a promise has been made by your business, it is right…
Here is the second in a series of articles looking at the fundamentals of Service Management and why service managers should think differently about their business. In the last article, we looked at smart scheduling and its critical dependence on inventory management for increasing field service productivity and ‘first time…
Thursday, 21 February 2019 14:09

Smarter Scheduling makes Engineers more Productive

Here is the first in a series of articles looking at the fundamentals of Service Management and why service managers should think differently about their business. Margin control and engineer productivity are of paramount importance for all field service firms. There are so many areas where efficiency and profit can…
Tuesday, 18 September 2018 12:15

Aeromark charity Bake Sale

The Great British Bake Off is back on our screens and in true bake-off style here at Aeromark we wanted to embrace our hidden talents. On September the 17th Charlotte and Lizzy held a homemade bake sale in aid of Alzheimer’s Society. Many members of our team contributed to the sale…
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  • About this blog

    Aeromark is a leading European tech company specialising in intelligent real-time platforms for Facilities and Field Service Management.

    This blog is dedicated to sharing the latest views on trends and best practices covering service efficiency, real time automation, Smart monitoring, digital transformation, Internet of Things and more.

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