Aeromark have been really open to working with our needs as a business and have helped us unravel ideas and concepts into workable solutions.
We estimate the initial saving at approximately £500k p.a. and we expect this figure to increase as the team gain experience and use the system to its full potential.
Shop Maintenance Manager
Aeromark has dramatically increased the efficiency of our business, improving productivity in the field by 25%. Our processes have been optimised, from the initial customer call to final certification and invoice. This has improved the management of our customer’s assets, their maintenance and the efficiency of more than 400 field-based Service Engineers and Sub-contractors.
Security and Fire Solutions
Since the implementation of the Aeromark system, our customer response time has improved enormously, from 75% to 95%, increasing the number of calls we can do by 1.5 per day, per engineer.
The ability for the system to be configured to meet exactly what we needed in terms of keeping the restaurant equipment and facilities running smoothly, faster response times to our restaurants and complete audit trails of subcontractor performance, are the reasons why we chose Optimatics as opposed to other software on the shelf
The Plumb and Parts Center e-business team and Aeromark have worked together to implement an efficient system which will help move our business forward in a demanding market
Steve Parish CIO
Aeromark’s specialist experience within the gas servicing and maintenance sector, working with names such as Worcester Bosch and Ferroli was fantastic news for us.
Aeromark’s solution gave us a fast ROI, it fits our future roadmap and is delivering continuous improvement.
This system provides all the information including site history to ensure the engineer has the right information every time; which results in greater efficiency, accurate parts ordering and better first-time fix rates; even the job sheets are created in real time and are emailed as the engineer leaves the job
Flowrite Services Ltd
Other companies could provide only part of the solution we wanted. Once we had seen how Aeromark’s innovative Optimatics technology offered a complete mobile workforce solution, the decision was automatic.