Catering equipment, refrigeration equipment, lighting, heating, air conditioning, plumbing, electrics and many more assets can cause servicing to be a nightmare.
Aeromark have been helping food retail companies maximise the use of their field based teams, to ensure that their stores continue to be able to deliver an excellent service, around the clock for many years.
Optimatics handles everything from Asset Management, inbound calls to report an issue in a store, annual servicing, emergency repairs, scheduling the right engineer to fix the problem first time, real-time updates from the field and management information.
Retailers can now instantly track where engineers are located and quickly identify which is the nearest person to a job. This has resulted in improved productivity and efficiency which in turn enables you to offer better services to your customers.