--- title: Airedale Digital Transformation Partners | Aeromark description: Airedale Group work with Digital Transformation Partners, Aeromark, to deploy a reliable technology platform for compliance and resource optimisation image: https://www.aeromark.co.uk/hubfs/Website/Blog/Blog%20Featured%20images%204.jpg --- ![](https://www.aeromark.co.uk/hs-fs/hubfs/Website/Blog/Blog%20Featured%20images%204.jpg?width=1300&height=400&name=Blog%20Featured%20images%204.jpg) # Digital transformation as Airedale rolls out Aeromark Airedale Digital Transformation Partners | Aeromark 3:43  Airedale Group’s own service division [ Airedale Technical Care](https://www.airedale-group.co.uk/) has gone live with [Aeromark’s service management platform](https://www.aeromark.co.uk/the-platform), fully optimising the way in which it manages its maintenance service to customers. ## Streamline Service Delivery The new system will enable Airedale to improve responsiveness and track service levels, providing consistent, real-time information to customers. It is also anticipated to increase first-time fix rates and reduce disruption by ensuring engineers with the right skills and parts attend calls. [Aeromark’s platform](https://www.aeromark.co.uk/the-platform/) will help transform the way Airedale’s service engineers operate and provide more productive and efficient planned and reactive maintenance services, with reduced carbon emissions.   ## Digital Transformation Partner Selection Following a robust acquisition strategy over the last decade, Airedale now has over 300 specialist engineers operating nationwide. Managing the UK’s largest team of engineers specialising in the hospitality sector required a digital transformation. Following an in-depth evaluation of the various incumbent CAFM and service management applications used within its Group, and a wide-ranging review of the applications available in the marketplace, Airedale chose to partner with [Aeromark](https://www.aeromark.co.uk/) because of the breadth of function, sector knowledge and configurability offered by the platform. [![Quotation from MD of Airedale Group](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/144090786/interactive-99833166564.png) ](https://www.aeromark.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLJsvHlAnbmQtGtltHG9w5iYImlyIARECX5SJjHNaUDBIrH0P3yVvyklHnYd6QK%2Fi6lNWQbRuRvMuxIW0gR9JuXdMm7kSFW1ju%2BWTr4x5TFv7GPeb2P25yNka30xSkvvRFqHWo5kZRHErfQFqaeJiQORurqW%2FoCEKSCajEk0PPi2vRgl10mLJEi%2Bps3vM4GQ5Cmi3HASMxJ3M%2BNGcWik%2Bus2VHREt035SJIo8fc9YxF4lJICO64avg%3D%3D&webInteractiveContentId=99833166564&portalId=144090786) Airedale needed a fully functional, reliable platform for compliance and resource optimisation, to provide shared services where needed, and the ability to control cross-charging and commercial reporting for Airedale Technical Care.  Aeromark’s platform provides a solution that allows cross-company fluidity, removing multiple touchpoints throughout all processes, ensuring the company can offer exemplary service for clients for years to come. Charlotte Bywell continues: “It is safe to say, we have successfully gone live after a great joint project, accompanied by in-depth support and communication from both teams. The initial results are very promising and have delivered beyond the agreed specification. Not just from the core service management functions of asset management; planned and reactive task scheduling; robust mobile applications; parts ordering and stock management, but also some of the more complicated processes around intercompany invoicing and cost apportionment for shared services.” Roger Marks, Managing Director of Aeromark says the platform is answering many of the issues currently facing the service management industry: “Our platform tackles the skills and talent gap by designing out many of the functions traditionally undertaken manually. Additionally, the platform is helping Airedale’s customers reduce their carbon footprint by maximising efficiencies in all areas of service delivery, including reducing the need for repeat callouts. ## Complete Visibility of Assets   “Aeromark’s system allows complete visibility of all aspects of each of Airedale’s customers’ assets that were previously unrecorded or unavailable. It also increases safety for the engineer and the safety of equipment, allows visibility of parts and their availability, and optimises the process at every stage in service delivery. It simply, enables engineers to work smarter than ever before.”    Whilst it is early days, the results show that the new platform is going to be transformational for the company. Airedale and Aeromark have worked together closely to reach this stage of implementation and as technical innovations are introduced, the platform will develop to meet Airedale’s business needs into the future. [![Book a Demo](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/144090786/interactive-99845818577.png) ](https://www.aeromark.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLJpQuo%2FAaP8M1gwPcdz8YvkOSURtoAj3ASa1AD1h9Z9CZs8%2FXdkbrd%2FsRY8rdUKXNl1%2BwdxygK%2FdH5CFvMOPtHaRcyNmqMN6xoPrw14Mc5pUIbpSYCe9YZIS%2FGNgGf4qG5Nnqt62hurHjfXCau%2FfcAWp8avxnJNW7SZy3SWe59z05z5GqHVOQ%3D%3D&webInteractiveContentId=99845818577&portalId=144090786) ## Latest Articles and News from Aeromark [![Sam Morris completing the 100 push ups a day challenge for Cancer Research UK](https://www.aeromark.co.uk/hs-fs/hubfs/Sam%20Morris.png?width=376&height=216&name=Sam%20Morris.png) ##### 100 Push-ups a Day Challenge in aid of Cancer Research UK 14 January 2025 Sam Morris, Project/ Service Delivery Manager for Aeromark, is taking part in a Cancer Research UK challenge to complete 100 push-ups a day, every day in January. He is fitting the challenge around working at A... Read More ](https://www.aeromark.co.uk/blog/100-push-ups-a-day-challenge-in-aid-of-cancer-research-uk) [![Christmas Joy with the Keysoe Cuddle Ponies at Spring Common Academy image](https://www.aeromark.co.uk/hs-fs/hubfs/Cuddles%20Ponies%20Christmas.png?width=376&height=216&name=Cuddles%20Ponies%20Christmas.png) ##### Christmas Joy with the Keysoe Cuddle Ponies at Spring Common Academy 11 December 2024 We had so much fun at the Spring Common Academy Summer fair when Aeromark sponsored a visit from the Keysoe Cuddle Therapy Ponies for the children that we decided to sponsor a return visit for their Christmas f... Read More ](https://www.aeromark.co.uk/blog/christmas-keysoe-cuddle-ponies-at-spring-common-academy) [![Subcontractor management software depicted by wooden board game figures in a circle with arrows pointing out from the centre](https://www.aeromark.co.uk/hs-fs/hubfs/Website/Blog/subcontractor%20management.jpg?width=376&height=216&name=subcontractor%20management.jpg) ##### Why good subcontractor management is crucial for service businesses 3 December 2024 Effective subcontractor management involves efficiently handling everything from choosing and onboarding subcontractors to assigning tasks and monitoring their work until the task is complete. There are various... Read More ](https://www.aeromark.co.uk/blog/subcontractor-management-service-business) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Aeromark", "url" : "https://www.aeromark.co.uk/blog/author/aeromark" }, "dateModified" : "2024-07-26T15:35:53.236Z", "datePublished" : "2020-01-14T12:52:00.000Z", "headline" : "Airedale Digital Transformation Partners | Aeromark", "image" : [ "https://www.aeromark.co.uk/hubfs/Website/Blog/Blog%20Featured%20images%204.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.aeromark.co.uk/blog/digital-transformation-as-airedale-rolls-out-aeromark", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.aeromark.co.uk/hubfs/Brand/Aeromark-logo_no-background_500px%20wide.png" }, "name" : "Aeromark Communications Ltd" } } ```