ICT SERVICES

Deliver a better customer experience. Reduce client downtime. Increase the efficiency of field resources

More jobs per day

25% more productivity

Finance systems integration

Simply the smartest service management platform

Planned and reactive ICT maintenance can be a logistical nightmare for your planners especially when you factor in skill sets, parts, SLA’s and more. Aeromark gives you the smartest service management technology and the visibility and insight needed to transform the efficiency of your field service organisation.

tbc - max 100 characters with spaces
delivery-man
Increase number of jobs completed per engineer

tbc – max 190 characters with spaces

Sustained productivity improvement

tbc – max 190 characters with spaces

Realtime visibility of Performance

tbc – max 190 characters with spaces

tbc

tbc – max 190 characters with spaces

The most powerful mobile app for field engineers

  • Send jobs directly to your engineers’ mobiles
  • Comprehensive access to equipment details, service history and documents
  • Automatically created job sheets and data capture: photos, time on site, parts used, costs
  • Full online and offline working
  • Complete history of maintenance, repairs, parts, costs and BER status

The most comprehensive Asset Management System

  • A complete multisite asset management system providing a full audit trail of asset location, maintenance costs, overspend and Beyond Economic Repair status
  • QR code asset management ensures you know where every item of equipment is, how much has been spent, parts used, warranties, when last serviced and recurring issues
  • Automatically planned preventative maintenance

The complete solution for all your service management needs

Key features driving productivity

  • 7 levels of dynamic scheduling from simple drag and drop and map-based to fully automated
  • QR code Asset Management triggers automated service management workflows
  • Advanced GPS vehicle tracking ensures least cost routes and SLA status alerts
  • Seamless, automated workflows fully customisable for your customer needs
  • Self-service client portals reduce call demand on helpdesks
  • Automatically created job sheets
  • Quotations
  • photo capture
  • Time on site, parts used, customer signature
  • Compliance certification
  • Surveys and installations
  • Labour costs and contracted rates
  • Parts management
  • Service insight analytics

Placeholder for Knowledge section - still to be designed

What our customers say

…the functionality of the system has enabled us to increase our average jobs per week per engineer.

CAPITA – Managed IT solutions

CUSTOMER STORY

CAPITA IT managed services uses Aeromark’s real-time service management software to deliver a major transformation program

Our experts are on hand to discuss your project

Contact our team to discuss your requirements and arrange a product demonstration to discover how Aeromark’s Service Management software can benefit your business.

 

Call: +44 0345 330 5757

Aeromark Ltd
Manton Lane
Bedford
MK41 7TL
Tel: 0345 330 5757

Aeromark’s smarter Service Management platform transforms the efficiency of service-based businesses.  The Aeromark suite, including Service and Asset Management, Workforce Scheduling, Mobile Apps and GPS tracking, provides one of the most comprehensive and powerful Service Management solutions available, delivering previously unattainable efficiency and customer experience improvements.

        

Aeromark LinkedIn Aeromark YouTube Facebook

Subscribe to our mailing list