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Planning & Scheduling wheel

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Job Scheduling - Service Link

What our Customers Say

Northgate managed services’ building frontRead case study

“...the functionality of the system has enabled us to increase our average jobs per week per engineer. This has resulted in improved service to our customers and increased levels of customer satisfaction.”

Managing Director, Northgate Managed Services

Central Auto Supplies’ red vanRead case study

“Already, the solution has enabled us to increase average deliveries by three, per day, per van, bring forward drivers start times and extend finish times through better planning.”

Managing Director, Central Auto Supplies

Overview

Planning & Scheduling Solutions for Planned and Reactive Resource Management

Planning and scheduling from Aeromark is a market leading, 5 tier job scheduling and productivity management module which can be configured from simple manual drag and drop task scheduling to real-time, optimised, fully dynamic scheduling.

Our scheduling software module operates in conjunction with Aeromark vehicle tracking and turn-by-turn navigation allowing you to manage remote teams and increase employee productivity.

  • Field service management - locate the best mobile worker for a job
  • Job scheduling - gain accurate arrival and departure times
  • Customer service improvement - measure performance targets and share business critical information
  • Improve planning and scheduling in the most efficient and cost effective manner for the business

Book an online demonstration with one of our Business Development Managers today for more information by clicking here.

Are you an Orange customer?

All our Planning and Scheduling products are also available as Orange Branded Products, known as Orange Service Link. Should you wish to purchase our Planning and Scheduling products direct from Orange click here.

Features & Benefits

Feature Benefit
Paperless
  • Employee receives job and updates progress in real time
  • Eliminates mundane paperwork and admin
  • Speeds up business processes and invoicing
Locate the best worker for a job
  • Allocate jobs to resources based on location, time required and skill set
  • Aeromark Scheduling will also suggest the best resources for any unallocated jobs
  • Alternatively select a resource and Aeromark Scheduling can suggest the best unallocated jobs for them
Accurate Estimated Time of Arrival (ETA)
  • See current status of all resources based on data feeds from the vehicle backed up by information from the workers PDA
  • Field workers receive each job on their PDA and can confirm their ETA
  • See instantly if a job has overrun and if it is likely to affect the jobs scheduled in for the remainder of the day enabling you to reschedule jobs efficiently
  • Effectively manage customer expectations and report accurate arrival times
Signature Capture
  • Upon completion of a job, the mobile worker can capture a signature from the customer as proof of delivery or service for use at a later date if required.
Measure Performance Targets
  • At a glance you can see how your workforce is performing
  • See instantly the number of jobs that are in danger of missing service level agreements
  • Plan more effectively in future to improve customer service
Real Time Transmission of Data
  • Improve cash flow and reduce costs by transmitting all company data to and from the field electronically
  • Business critical information is shared instantly enabling you to raise invoices as soon as the job has been completed
  • Increase efficiency by eliminating unnecessary travel to and from the office
Choice of devices
  • Aeromark Scheduling can be installed on any Windows PDA or ruggedised PDA depending on your business requirements.
Scalable Solution
  • Aeromark’s solutions are modular
  • Predictable costs - only pay for the functionality you need
  • Combine job scheduling and despatch with vehicle tracking and satellite navigation for a more accurate picture of your mobile workforce and route optimisation
Web Based
  • Aeromark Scheduling requires minimal IT involvement therefore your IT department can be focusing on more important projects to help drive your business forward
  • Access the system and get instant visibility of your resources from anywhere
Central Data Store
  • Store all of your data, including real-time and historical reports, signatures and attachments in one central place

Why buy

  • Unrivalled Flexibility
    • From manual planning and scheduling boards to fully automated dynamic scheduling including skill sets, availability, region, parts, priorities and service level agreements (SLA’s), Aeromark planning and scheduling is flexible enough to be configured to meet your business requirements.
  • True Picture of Performance
    • A single platform for task management where all business activity is verified by GPS location data and updated in real-time, enabling you to actively manage customer expectations and service delivery.
  • Intelligence & Accurancy
    • Whilst the majority of scheduling software relies on theoretical algorithms, Aeromark uses data from millions of actual journeys to enhance travel times. Aeromark planning and scheduling continues to learn, making it the most advanced solution in the market.
  • Optimise Efficiency & Productivity
    • Used in conjunction with Aeromark vehicle tracking and navigation, Aeromark planning and scheduling optimises employee productivity by allocating jobs based on skills, availability, region, parts, priorities, SLA’s and location.
  • Complete Solution
    • The agile design of Aeromark’s platform and solutions means that you will never need to replace the systems again. Aeromark’s job scheduling solution will mature with the demands of your customers and to make mobile workforce management easier, Aeromark planning and scheduling integrates seamlessly with our other modules.

Book an online demonstration with one of our Business Development Managers today for more information by clicking here.