Customer Satisfaction Questionnaire

Give feedback - customer satisfaction questionnaire

As a valued customer we’d really like to hear your opinion on the way we support your needs and the service we provide. We’d love you to complete our brief online satisfaction survey following your recent interaction with Aeromark so that we know what’s working and how we can improve.

Your details
- Name
  required
- Company Name
  required

Aeromark representative detail’s
- Who did you speak to?

Regarding your recent interaction with the company, was your query resolved to your complete satisfaction?
- Yes
- No
On a scale of 1-5 (where 1 is not at all and 5 is completely) how confident are you that we had the knowledge to resolve your query?
- 1
- 2
- 3
- 4
- 5
On a scale of 1-5 (where 1 is not at all and 5 is completely) how much did the person you spoke to understand your query?
- 1
- 2
- 3
- 4
- 5
On a scale of 1-5 (where 1 is poor and 5 is excellent) overall how would you rate the person you spoke with?
- 1
- 2
- 3
- 4
- 5
Thinking of your previous responses how could we have improved the service you received when you contacted us?
On a scale of 1-5 (where 1 is poor and 5 is excellent) how likely are you to purchase more products and services from our company?
- 1
- 2
- 3
- 4
- 5
Using a scale of 1-5 (where 1 is not at all likely and 5 is extremely likely) how likely are you to recommend us to a friend or colleague?
- 1
- 2
- 3
- 4
- 5
Would you like to receive additional information from us about the following services?
- PDA Workflows
- Vehicle Tracking
- Scheduling
- Analysis
- Service Management System
- Fleet Management System
- 24/7 Out-of-Hours and Overflow Service Desk
- Additional comments

Aeromark Ltd, Manton Lane, Bedford,
MK41 7TL

Download map in PDF format

Registered no. 2304681

Service Management Systems, Vehicle Tracking System & Mobile Workforce Management

Give feedback - customer satisfaction questionnaire